W Ku, MD

W Ku, MD
North Dallas Eye Assoc 1850 Lakepointe Dr Ste 200 Lewisville, TX 75057
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider remember you and your circumstances at every appointment?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
October 12, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
September 15, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 23, 2011
Would you recommend this ophthalmologist to others?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider listen to your input and concerns?
Yes
Did this provider answer all of your questions?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
August 16, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 11, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous
August 04, 2011
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They have really great customer service here. They always put their customers first, regardless of the situation. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Anonymous
July 20, 2011
Would you refer this provider to a family or friend?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider use current and safe equipment?
Yes. Everything was recently upgraded
by Anonymous
June 29, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
May 25, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider late to your appointments?
No, they were on time
by Anonymous
May 12, 2011
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