Randolph Whitford, MD

Randolph Whitford, MD
Eyes Over Tx 21830 Kingsland Blvd Ste 102 Katy, TX 77450
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Was the noise level reasonable in this provider's office?
Reasonable
by Anonymous xxx.xxx.201.49
September 03, 2014
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.30.112
November 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.104.252
July 31, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
January 09, 2012
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
November 08, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I had to wait a few weeks to get an appointment but I eventually got in. I don't know of anywhere else that would've taken better care of me. I had a great experience. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Anonymous
September 01, 2011
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