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Helen Mintz Hittner, MD

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Helen Mintz Hittner, MD
Hermann Childrens Eye Ctr
(6 Reviews)
> Get Phone Number & Directions
6410 Fannin St Ste 920 Houston, TX 77030
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this provider's business conveniently located?
Yes, it is very conveniently located
by MMM xxx.xxx.5.141
October 21, 2012
If I had to rate them on just their friendliness towards me I would give them the whole five stars alone. This was one of the warmest and most welcoming offices I've visited. My priority was my child's well-being and that was there priority too. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I could tell that they took pride in their quality of care given to their patients, once you enter into their office you are aware of the many children they have helped. I trust their services completely.
by Anonymous
November 04, 2011
Was this provider's office too loud?
No, it wasn't too loud
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
March 26, 2011
My daughter is an adult now, but was a patient of Dr Hittner's for 18 years. Dr Hittner is blunt, but always took the time to completely explain the surgical procedures to me and answer any questions I had. My daughter was 3 months old when Dr Hittner did the first of 5 surgeries on her eyes. I trust her ability completely. Her staff was always helpful and very efficient.
by Anonymous
March 22, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
March 11, 2011
My son is legally blind, and I first saw Dr. Hittner when he was five months old.

Dr. Hittner may be well regarded in the medical community, but I find her very blunt and unsympathetic.

I would not recommend anyone to take their child to see her, unless you have extremely thick skin. She spends a short amount of time with me during each visit (I have seen her three times) and each time she makes me feel like crying.

When dealing with such serious issues as blindness of a child, it is important that the parents and patients feel comfortable with the doctor, and I am not comfortable with Dr. Hittner.
by Anonymous
January 01, 2010
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Map and Directions
6410 Fannin St Ste 920, Houston, TX 77030