A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Not only were my questions answered thoroughly, I was encouraged to ask as many as I could. There was no rush to get me out and I left feeling very educated and informed. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. Dr. Tabibian is a great doctor, very thorough, helpful and understanding. I would recommend him for anyone who needed a great nephrologist!