Richard Gould, MD

Richard Gould, MD
NY Assoc IN Gastroenterology 1 Pondfield Rd W Bronxville, NY 10708
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.88.203
July 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.169.29
June 05, 2012
They paid close attention to me and all of my questions were answered - staff is very friendly and professional. I was very satisfied with my visit.

The doctor was informative and explained everything to me. I left feeling very comfortable about my appt.

It was pretty hard to find the building, but I eventually found it. I'll definitely be going back. I didn't have a bad experience.
by Jim xxx.xxx.46.31
April 23, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
January 05, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
November 28, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
June 09, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer flexible appointment times?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 03, 2011
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