Herbert Juarbe, MD

Herbert Juarbe, MD
806 West Diamond Avenue, Suite 310 Gaithersburg, MD 20878
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
From the time I walked into the door and interacted with the receptionist (claudia) who was extremely rude. I have been in the healthcare field for over 10 years and it doesn't take that long to make a copy of anything and to break a smile and be polite to people. Not sure if she was having a bad day or maybe that's just the way she is. I waited almost 45 minutes before I was seen. Saw the doctor and he was not friendly nor personable. It felt more like he was trying to rush through the appointment and I felt very uneasy after he left the room. Matter of fact I felt extremely angry at the first time experience I received. The worse thing is that this doctor was recommended by another doctor. Once I got back to the front desk to get my DL and insurance card since it took her about 2 hours to make a copy. She didn't even apologized. I didn't bother making a follow up appointment to such an unprofessional place. I will never go there again and I am currently looking for a new doctor whom I want to feel like I am getting the proper treatment and good experience every time I see my doctor. I wouldn't recommend going there nor getting your treatment there.
by First/Last Time coming there xxx.xxx.199.53
October 13, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Dalila xxx.xxx.35.45
September 02, 2013
Myself and wife have been patients of Dr. Juarbe for over 10 years. He and his staff have been very good to me/us over the years. They ask how you're doing, listen to your concerns, pay close attention, are accommodating and answer questions. Their staff is very friendly and professional. Brenda is very good at what she does, takes care of things and greets with a smile. I will continue to go there.
by Ray K xxx.xxx.92.86
September 08, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.36.236
April 19, 2012
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Tiffany Vaswani
March 05, 2012
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Their prices were very fair. The level of care you get for the price is outstanding. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Elizabeth
January 24, 2012
The office was easy enough to find. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Laura Howard
November 21, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
September 14, 2011
Does this provider promptly return your phone calls?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
August 12, 2011
I just saw Dr. Juarbe for the first time about a month ago. He was recommended by a colleague that has the same health problems as I do…diabetes.

Dr. Juarbe was truly a caring doctor. He took his time and asked me a million questions. His office staff is just plain superb. The way I was treated from the day I made the appointment to my actual visit was just outstanding. I was able to complete paperwork ahead of time. They downloaded my meter readings from my existing glucose meter to their computer system. In fact since I have an older meter they gave me a new one.

My experience was truly excellent. This is not your regular doctor’s practice.

Thank you doctor…you’re special.
by ramirez
January 01, 2010
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