Crystal always make sure to return my phone call as soon as possible. She never left me waiting. As far as massages go, this is one of the best ones I have ever had!! I plan on telling everyone I know about her and I've already sent 3 of my friends to her. She goes out of her way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort she makes to avoid that here. As soon as I walked through the door, I was immediately greeted by Crystal. She went out of her way to make me feel special and appreciated. It is obvious that her office is cleaned regularly. It was fantastic!!!