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Richard Crane, MD

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Richard Crane, MD
Western Wisconsin Ear Nose Ctr
(8 Reviews)
> Get Phone Number & Directions
2119 Heights Dr Eau Claire, WI 54701
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider have helpful information available online?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this ENT Otolaryngologist recommend surgery too quickly?
No
by Anonymous xxx.xxx.136.130
December 07, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this ENT otolaryngologist's staff friendly?
Yes
Did this provider answer all of your questions?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.134.194
November 28, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this ENT Otolaryngologist use current and safe equipment?
Yes
by Anonymous xxx.xxx.134.194
October 23, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider rush your appointment?
No
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
December 21, 2011
He was easily angered and I felt unsafe. I will never return and am researching my options for filing a complaint.
by needanent
October 06, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by Renee Kerckhove
October 04, 2011
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider give unbiased advice?
No. I didn't trust their motives.
by Anonymous
April 23, 2011
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
No, I tried but they ignored everything I said
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's office too cold?
No, it was fine
Did this provider have bad breath?
No I've never had any complaints
by Anonymous
March 14, 2011
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Map and Directions
2119 Heights Dr, Eau Claire, WI 54701