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Kimberly Kastner, MD

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Kimberly Kastner, MD
Lake Country Pediatrics
(5 Reviews)
> Get Phone Number & Directions
2574 Sun Valley Drive Suite 207 Delafield, WI 53018
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
3.5 star average for Recommended
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was pretty hard to find the building, but I eventually found it. After I told them that I'd like to seek a second opinion, not only did they not get upset, they encouraged it. It made me trust them and their motives all the more. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by Cvdk1106 xxx.xxx.10.124
January 06, 2014
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office clean?
Yes everything was neat and sterile
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 29, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
July 18, 2011
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I don't know of anywhere else that would've taken better care of me. I had a great experience. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by Diana
July 16, 2011
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
May 19, 2011
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Map and Directions
2574 Sun Valley Drive Suite 207, Delafield, WI 53018