Deborah Klimek, MD

Deborah Klimek, MD
Children's Eye Care & Adult Strabismus Surgery 179 Station Place Hurricane, WV 25526
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Recommended
3.5 star average for Recommended
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by misha xxx.xxx.69.217
March 26, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider use current and safe equipment?
Yes. Everything was recently upgraded
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.174.146
January 23, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.40.2
March 17, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
February 20, 2012
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider show attention to detail?
Kind of, but not very much
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
January 25, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
June 01, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
May 05, 2011
I had to wait a while to get my son an appointment, but it was well worth it. I wanted a second opinion after another doctor spent about 1 minute with my son and then recommended surgery. Dr. Klimek spent time with us and answered all my questions. She offered 2 different treatments before rushing into surgery. She explained that he wasn't using his eyes together and trying patches or eyedrops first just made sense. I don't know if he will eventually need surgery, but I feel much more comfortable with her doing it if it is necessary.
My insurance did not cover the measurement she did to figure out his glasses prescription, but that's just my insurance, not the doctor's fault.
by Anonymous
December 07, 2010
She did great on my daughter's surgery. I had finicky insurance that would pay 100% most of the time and others not. When I didn't receive a bill from Dr Klimek I assumed the insurance had paid 100% right up until 10 months after surgery I receive a lawsuit notice from the local magistrate court. Seems she would much rather wait and sue a patient than bill like is normal after patient care
by Anonymous
June 18, 2009
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