Susan Ruyle, MD

Susan Ruyle, MD
Twin Harbor's Eye Ctr 207 S Chehalis St Aberdeen, WA 98520
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.128.180
March 19, 2013
Was this provider's office too cold?
No, it was fine
Was this provider's office too loud?
No, it wasn't too loud
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by C Miller xxx.xxx.92.85
January 02, 2013
Does this provider offer any coupons, discounts or promotions?
Yes
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.159.37
October 31, 2012
Did this provider prominently display their diplomas or business license?
Yes
Does this provider promptly return your phone calls?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.37.231
October 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Teresa xxx.xxx.93.59
September 03, 2012
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They are always prepared for my appointment and remember everything about me. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Anonymous
February 01, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was the waiting area spacious?
Yes, extremely spacious
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
January 06, 2012
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Anonymous
December 02, 2011
Are you going to visit this provider again?
Without a doubt!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
August 18, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
August 04, 2011
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