I noticed their credentials displayed on the wall as soon as I walked in. It immediately made me more comfortable and confident that I was seeing someone who was very qualified. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The chairs in their waiting room were definitely above average. I was comfortable. I’ve been to some other psychiatrists that really rushed my appointment, but they didn’t do that here at all. I was able to take as much time as I needed.