John Smoots, MD

John Smoots, MD
Medalia Health Care 1708 Yakima Ave Tacoma, WA 98405
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider answer all of your questions?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.106.21
December 03, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
January 24, 2012
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider use current and safe equipment?
Fairly current
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
December 09, 2011
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
November 14, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice. Everyone in my community knows that they are the absolute best in the field.
by Tacoma Dub
August 15, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
March 29, 2011
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