Crystal Bernstein, MD

Crystal Bernstein, MD
Seattle Gastroenterology Assoc 501 N 34th St Ste 101 Seattle, WA 98103
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
The office was great and the procedure was easy and painless. But I didn't feel Dr Bernstein really listened to why I was there in the first place and was unable to offer any help. On my follow up appointment I felt that she was very impatient and made it feel like I was wasting her time and probably only wanted pain meds from her. No, I wanted a diagnosis and treatment.
by Frustrated xxx.xxx.226.227
April 18, 2014
by Anonymous xxx.xxx.36.103
July 16, 2013
Are you going to visit this provider again?
Sure
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider use excessive foul language?
No
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.201.176
April 23, 2013
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider remember you by name?
Sometimes, but not always
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider always put the customer first?
Yes, they always put customers first
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.16.119
November 17, 2012
They answered most of my questions but I could have used more information. They appeared to have lost test results from 5 years ago, but they sent me a copy so maybe I can find it and send it to them for comparison. Their staff is friendly and welcoming. I was satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I did have a few questions, but will know more in a couple of weeks when the lab results come in. I met the doctor for a few seconds before the procedure, when I was put to sleep.
by formica xxx.xxx.131.72
August 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.191.171
August 24, 2012
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous xxx.xxx.226.64
June 13, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this gastroenterologist friendly?
Not Really
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
January 09, 2012
This office is in a great location, it's easy to park and the waiting room is very nice and comfortable. They had the most friendly attitude, and went out of their way to make me feel at home. I really appreciated the warm welcome. I'm always amazed at how considerate and concerned they are for my well-being. Their advice was wonderful and completely unbiased.
by G
December 20, 2011
What I love about Dr Bernstein is that she's funny, she listens and I was reassured about all my fears of my first colonoscopy. I asked to be out totally, not being awake to see my pretty pink insides. I wanted to just be gone and wake up after with no memory of the procedure. And she totally listened to me and respected my wishes. Another great thing about her is the prep was really easy. I didn't have to be hungry for days before the procedure as some of my friends reported with their doctors. She was the Best!
by First timer
December 02, 2011
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