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Philip Monroe, MD

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Philip Monroe, MD
(32 Reviews)
> Get Phone Number & Directions
1414 N Vercler Rd Spokane Valley, WA 99216
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this doctor friendly?
Not at all
Does this doctor use current and safe equipment?
No; the equipment needs to be updated
Was this provider's staff friendly?
Mostly
by Anonymous xxx.xxx.113.222
June 08, 2017
The office staff is awesome
by Rebecca xxx.xxx.252.6
October 24, 2014
Would you recommend this doctor to others?
I Already Have
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Yes
Do you feel like this provider's office is well staffed?
Yes
by Anonymous xxx.xxx.92.49
October 03, 2014
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.65.78
May 15, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.245.226
April 23, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.121.143
April 21, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider treat their staff well?
Yes, they treat their staff with respect
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.243.222
April 01, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Julie F xxx.xxx.112.44
January 28, 2013
Was this provider's staff friendly?
Friendly Enough
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office too cold?
No, it was fine
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.224.171
December 19, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider rush your appointment?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.237.228
December 12, 2012
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Map and Directions
1414 N Vercler Rd, Spokane Valley, WA 99216