I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They always made sure that I wasn't in any pain. I wouldn't think twice about sending my friends and family here. They are very good at what they do. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.