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Janet Donovan, MD

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Janet Donovan, MD
Highline Medical Group
(10 Reviews)
> Get Phone Number & Directions
14434 Ambaum Blvd SW Ste 5 Burien, WA 98166
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Dr. Donovan is personable and cares deeply about her patients. Sorry to hear that some haven't had that experience, but I will tell you why I will be sooooooo sad when she retires.

Dr. Donavan was my Mom's doctor when she was diagnosed with AIDS at Highline Hospital around '95 when she was hospitalized for a pneumonia that only people with full blown AIDS were reported to get at the time. The hospital basically gave up on my Mom and tried to release her when she couldn't even walk to the bathroom in the room without almost passing out. Dr. Donavan made sure she completed proper treatment before being sent home. Then, she proceeded to research on the internet about the disease and educate herself on the best treatment for my Mom when really treatment was fairly new at the time and being diagnosed when already having full blown AIDS was considered an immediate death sentence. She continued to be my Mom's doctor for several more years until she absolutely felt it was necessary for her to see a specialist. My Mom's life was extended another 8 years due to Dr. Donovan's commitment to her, I have no doubt in my mind. She got to see multiple grandkids be born as well as me get married. I am thankful every day to Dr. Donovan.

I have stories of my health issues I could share, too, but I will just say that Dr. Donovan has been my doctor ever since I met her. I won't go anywhere else, even when I was on insurance that was out of network, I paid full cost to go see her. She takes care of me and my family. And now that my girls are teenagers, they will be going to see her as well.
by antsygrl1 xxx.xxx.155.192
April 06, 2018
Would you recommend this doctor to others?
If I Had To
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.113.161
May 30, 2014
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
by nerva26 xxx.xxx.196.186
February 12, 2014
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this family doctor's staff friendly?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.88.251
October 02, 2013
Dr. Donovan has quite a reputation for ordering lots of unnecessary tests for the slightest abnormality and/or referring patients out to specialists for the slightest thing. It seems like she is afraid to treat people beyond common ailments like a cold, so I don't have too much faith in her. I would not recommend her to anyone.

She hardly gave me any information. Most of the time I spent wondering what's wrong with me after she'd me on some wild goose chase with tests and doctors, all for nothing.

When I told her about my concerns, she listened a little, but I didn't really feel a genuine concern.

I have never waited for so long to be seen by a Doctor than I have here.

The staff was friendly and pretty efficient.
by Anonymous xxx.xxx.125.172
May 04, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to make an appointment with this provider?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.32.218
March 07, 2013
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.235.191
January 03, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Tanya G. xxx.xxx.128.36
July 30, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Does this family doctor use current and safe equipment?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
July 08, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you feel safe in this provider's care?
Yes
Was this provider's staff friendly?
Friendly Enough
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
March 07, 2011
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Map and Directions
14434 Ambaum Blvd SW Ste 5, Burien, WA 98166