Did this provider seem irritated to be working with you?
No, they were polite
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider answer all of your questions?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met