I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I was confident that they were using the latest treatment methods. After I told them that I didn't want my child to get certain vaccinations, they were very kind and considerate, and respected my decision. I really appreciated having a pediatrician that let me make what I felt were the right decisions for my child. I couldn't believe how encouraging and supportive they were. They never ridiculed or dismissed my opinions on parenting issues, and were always so considerate. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.