James Sutherland, MD

James Sutherland, MD
Arthritis Specialists Ltd 900 N Hamilton St Richmond, VA 23221
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Dr. Sutherland and his staff always make me feel well taken care of. Dr. Sutherland always listens to every question or concern I may have. He is one of my favorite doctors.
by Carol xxx.xxx.220.194
December 11, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you experience unnecessary pain during your visit?
No
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by SDB xxx.xxx.166.200
March 14, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was the waiting area spacious?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Louise xxx.xxx.177.47
January 09, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider use current and safe equipment?
Yes
Was it easy to make an appointment with this provider?
Yes
by nicestuff xxx.xxx.50.19
December 19, 2012
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.169.242
October 24, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.199.188
August 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.136.239
April 13, 2012
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Was this provider's office too cold?
No, it was fine
by Anonymous
February 27, 2012
Are you going to visit this provider again?
Sure
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider use current and safe equipment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
December 08, 2011
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