Michael Charles, MD

Michael Charles, MD
Sentara Health Care Ctr 3745 Holland Rd, Chimney Hill Virginia Beach, VA 23452
Add a Review

Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Was this family doctor friendly?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Shriley xxx.xxx.222.244
March 05, 2013
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous xxx.xxx.17.222
January 24, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous
January 26, 2012
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by eliz
January 16, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
January 09, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Would you refer this provider to a family or friend?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous
November 14, 2011
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
by Anonymous
November 14, 2011
Was the waiting area spacious?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this family doctor use current and safe equipment?
Yes
by Anonymous
October 09, 2011
Add a Review