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Banks Turner, MD

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Banks Turner, MD
(10 Reviews)
> Get Phone Number & Directions
1617 Grove Ave Ste 201 Richmond, VA 23220
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
I have been a patient for over 15 years but his care and attentiveness to details has been deteriorating for the past few years. He is becoming less thorough and I have been thinking about switching PCP's for a while now. This last visit confirmed I need a new PCP. I went in for a yearly physical and he barely spent 5 minutes with me and did not ask if I had any med changes, any updates with my specialty doctors, did not even have me take off my clothes or socks during the evaluation. He did not ask when my last breast exam or pap smear was. Both of my parents died of cancer and I have had surgery through my specialists this last year along with med changes. He was about to leave after the very brief exam and I told him to sit down so I could update him on what has been happening with my medical issues and give him my new meds. If I had not done this he would not have asked. A week later I have not been contacted about my lab results, I did look on the medical portal and see that there are some abnormalities but I have not been informed if we will add meds or what I need to do about this. At this point I would not recommend him as a PCP. It is a shame as he is well known in the community and well liked. He used to be a great doctor.
by anonymous xxx.xxx.7.65
March 08, 2017
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider rush your appointment?
No
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider listen to your input and concerns?
Yes
by Sam xxx.xxx.13.218
January 14, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.145.242
August 21, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.124.148
April 22, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
January 30, 2012
The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment.
by Beverly
January 12, 2012
Was this provider's staff friendly?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
December 06, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
November 12, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
May 24, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
May 16, 2011
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Map and Directions
1617 Grove Ave Ste 201, Richmond, VA 23220