Gail Taylor, MD

Gail Taylor, MD
Charter Colony Family Practice 13700 St Francis Blvd, Suite 302 Midlothian, VA 23114
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.16.60
February 04, 2014
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you experience unnecessary pain during your visit?
No
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.15.14
January 16, 2014
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Mary Elder xxx.xxx.1.85
July 16, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.214.111
April 23, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this family doctor answer all of your questions?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by MzDee xxx.xxx.221.174
March 06, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this family doctor's staff friendly?
Yes, they went above and beyond
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.7.65
February 20, 2013
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.199.140
December 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.19.157
September 04, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.72.207
July 30, 2012
The chairs they had in the waiting room were not the greatest. I wish they had put more thought into patient comfort. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They were late a few times to my appointments, but they were very busy because of Flu season.
by Penny
October 06, 2011
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