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Jennifer Brown, MD

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Jennifer Brown, MD
Midlothian Family Practice Ltd
(11 Reviews)
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13332 Midlothian Tpke, Midlothian Fam Practice Midlothian, VA 23113
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
3.5 star average for Value
Was this doctor's staff friendly?
No, they were rude
Were the waiting room chairs comfortable at this doctor's office?
Not really
Would you recommend this doctor to others?
Absolutely Not
Did this provider take time with you at your appointment?
No
Did you leave the office feeling satisfied with your visit?
No
by D Somers xxx.xxx.66.60
July 12, 2014
Does this provider have helpful information available online?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this family doctor friendly?
Extremely Friendly
Did this family doctor answer all of your questions?
Yes
Would you recommend this family doctor to others?
Yes
by Anonymous xxx.xxx.66.4
February 25, 2014
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.235.126
February 26, 2013
Where do I start? She not only didn't listen to or validate my concerns, she made very inflammatory remarks, insisted my problem was a bacterial infection despite several tests which showed no evidence of infection, and subjected me to the roughest physical exam I have ever experienced. I have never shed tears due to rough handling on an exam table before! She simply dismissed my pain, and I left her office vowing never to return. I have never been treated so rudely by a professional.
by UnhappyCamper xxx.xxx.41.88
February 26, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.146.14
May 04, 2012
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
August 04, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
June 30, 2011
First let me start by saying that if I could have given this doctor NO STARS, I gladly would have-- consider my 1 star listed here as an unwilling participant. Jennifer Brown is by far the worst, most unprofessional, and potentially harmful doctor I have every had the DISpleasure of seeing-- and trust me, I've seen LOTS of doctors. I was new to Midlothian Family Practice, and had high hopes; one pushy, rude receptionist, a crowded waiting room and over an hour later, I was brought into her dingy, cramped treatment room, and that's where the "fun" began. Dr. Brown's "bedside manner" -- or should I say, lack thereof -- left EVERYTHING to be desired. She was rude, unenthusiastic, and at times downright awkward; she would let the conversation drop or trail off, her questions were uncomfortable, and she rarely made eye contact, if ever. She treated an incredibly sensitive and delicate personal health matter of mine with all the grace and discretion of a bull in a china shop; I left feeling violated, offended, insulted, uncomfortable, and near tears. If you care about your well-being, mental, physical or both, DO NOT give your valuable time to Dr. Brown. You will regret it! Find a doctor who's professional and courteous, not slovenly and cold. SHE IS AWFUL!!!!
by Katelyn
June 29, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was the waiting area spacious?
Yes
by Anonymous
June 06, 2011
I was left in the appointment room by myself, but they eventually returned. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They had a couple of interesting magazines, but their selection wasn't very impressive. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by austin
March 21, 2011
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Map and Directions
13332 Midlothian Tpke, Midlothian Fam Practice, Midlothian, VA 23113