I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They seemed like they were using fairly modern treatment methods and procedures, but I'm not really sure. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.