Nathan Riles Jr, MD

Nathan Riles Jr, MD
Wellspring Family Medical 801 Greenbrier Pkwy Ste B Chesapeake, VA 23320
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
I didn't go into the office but I made a call to get a new prescription for BP meds, and was denied because I haven't been in the office this year yet, 2022. I did call in October 2022 but the doctor was on vacation for two weeks so I did try to get service for an annual physical. My new prescriptions for my BP meds were denied because of this reason. I was given an ultimatum to come in for an appointment before I could get my BP meds which was hurtful because I thought I had a good relationship with the doctor. I called twice to see about my new prescription and was denied both times which seems that my health comes secondary to getting paid for a office visit. I feel that this was also unethical for a doctor to put money before care and don't know if it conflicts with the Hippocratic Oath.
by CHD xxx.xxx.194.193
December 31, 2022
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor friendly?
Yes
Would you recommend this doctor to others?
Yes
Was the temperature in the office acceptable to you?
Perfect
by Mariann Livingston xxx.xxx.248.177
June 19, 2014
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Did this provider answer all of your questions?
No, I left confused and frustrated
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was this provider's staff friendly?
No, they were rude
Was this provider's office clean?
No, I didn't feel comfortable at all
by Anonymous xxx.xxx.160.229
February 01, 2014
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.64.199
August 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.0.43
August 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.251.197
May 15, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
December 16, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider have reasonable prices?
Yes
Was this family doctor's staff friendly?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
November 17, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider answer all of your questions?
Some were answered
Does this provider offer flexible appointment times?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
November 11, 2011
Was this provider's office too cold?
No, it was fine
Did this family doctor answer all of your questions?
Yes
Does this provider offer flexible appointment times?
Yes
Was the waiting area spacious?
Yes
by Anonymous
September 15, 2011
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