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Shelley Hoover, MD, PhD

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Shelley Hoover, MD, PhD
Affiliated Dermatologists of Virginia
(35 Reviews)
> Get Phone Number & Directions
7813 Shrader Road Henrico, VA 23294
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this dermatologist's staff friendly?
Yes
by Anonymous
September 29, 2011
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
September 01, 2011
Did this provider use excessive foul language?
No
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this dermatologist friendly?
Extremely Friendly
by Anonymous
August 29, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
August 22, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
August 02, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
July 28, 2011
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Bruce Spain
July 07, 2011
Would you refer this provider to a family or friend?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
July 07, 2011
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. When comparing them to others I have visited for the same condition, they are among the best I have seen. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I was very pleased to see that their equipment was state-of-the-art and well taken care of. It really put me at ease to see that everything was so advanced.
by Roses221
June 15, 2011
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
June 13, 2011
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Map and Directions
7813 Shrader Road, Henrico, VA 23294