Richard Prokopchak, MD

Richard Prokopchak, MD
Lewis Gale Clinic 1802 Braeburn Dr Salem, VA 24153
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Were you able to relax during your appointment?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.3.201
June 11, 2013
I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. I don't know of anywhere else that would've taken better care of me. I had a great experience. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by Margo
December 17, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
November 08, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
November 03, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did they follow up with you after your appointment?
Yes.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
August 27, 2011
Was this provider's office too cold?
No, it was fine
Were you able to relax during your appointment?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
July 08, 2011
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