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Heidi Heras, MD

Nearby

ENT

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American Fork, UT

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Heidi Heras, MD
(15 Reviews)
> Get Phone Number & Directions
125 E Main St Ste 611 American Fork, UT 84003
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
AMAZING!!!
Dr heras is the best DR we have ever met! her office staff was very kind and helpful as well! she is very caring and has diagnosed and treated perfectly every time!! she has even helped us find out about some milk allergies and sugar intake that have decreased our daughters ear infections to 0 this year!! she is incredible and we would highly recommend her:)
by Anonymous xxx.xxx.212.94
May 06, 2013
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.155.59
March 05, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.26.204
February 04, 2013
Would you recommend this ENT otolaryngologist to others?
I Already Have
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.110.14
December 05, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this ENT Otolaryngologist friendly?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.26.25
October 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.146.4
July 19, 2012
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by Paced
February 27, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
Did this ENT Otolaryngologist answer all of your questions?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
February 21, 2012
Did this provider have reasonable prices?
Absolutely!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 05, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
December 11, 2011
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Map and Directions
125 E Main St Ste 611, American Fork, UT 84003