Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider answer all of your questions?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider ever postpone your appointment?
No, they never postpone my appointment