Philip Roberts, MD

Philip Roberts, MD
Alta View Internal Medicine 10965 S State St Ste 100 Sandy, UT 84070
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.40.172
February 24, 2014
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.16.241
April 08, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
February 22, 2012
Did you experience unnecessary pain during your visit?
No
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
February 16, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider promptly return your phone calls?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
February 10, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
November 17, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
November 01, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Their staff is very friendly and professional. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Sheldon
August 24, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
June 10, 2011
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
March 09, 2011
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