Shelly Savage, MD

Shelly Savage, MD
1815 N 1120 W Provo, UT 84604
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1.5 star average for Value
When giving me immunization shots, Dr. Savage spent almost the whole time on the phone on a personal call, no apology. As my OBGYN, she knew it was my 1st pregnancy but gave no guidelines or what-to-expects along the way. The ultrasound dr. gave a due date but said that it was an unsure guess. We figured out our baby's due date & called to ask to induce. Her MA told us she refused & that we could not move up our app. to talk about it. We didn't even have a chance to give our reasons. I had an emergency c-section & I was terrified. Dr. Savage spoke 1 sentence to me the whole time. That was it. Afterward, Dr. Savage refused to give a refill on my pain meds out of the blue so I had to go off 'cold turkey' & went through painful med withdrawal...no guidance there either, just like the rest of the time. Also, I've seen her chew out her staff for small mistakes & she's generally rude to them. She doesn't care about her patients or her staff. Find a doctor worth the money.
by D. Haymore xxx.xxx.155.53
August 14, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.190.189
July 12, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.16.199
May 25, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider promptly return your phone calls?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
February 09, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider offer flexible appointment times?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this family doctor answer all of your questions?
Yes
by Anonymous
December 02, 2011
They made the extra effort to make sure every question and concern I had was addressed. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by NancyD
November 18, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office too cold?
No, it was fine
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
August 18, 2011
Would you recommend this family doctor to others?
I Already Have
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this family doctor use current and safe equipment?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous
July 12, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
June 29, 2011
Does this provider offer flexible appointment times?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider answer all of your questions?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
June 22, 2011
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