Toran MacArthur, MD

Toran MacArthur, MD
Lehi Medical Clinic 680 E Main St Lehi, UT 84043
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Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by Leslie Huggins
August 17, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
June 20, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
June 14, 2011
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I have already sent so many people here. They truly deserve more recommendations than I can give! Their office equipment was in good shape and looked very current. I felt like everything was very safe. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Linda
June 13, 2011
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
June 08, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I was confident that they were using the latest treatment methods.
by Nancy Mackey
June 06, 2011
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Debi
May 27, 2011
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Jennifer
May 04, 2011
I've seen each of the doctors at this clinic and they are all very knowledgeable and are concerned about my questions or conditions. They take as much time as they need to be thorough and get to the bottom of each concern. Sometimes I have to wait a little longer in the waiting room but I know it is because they are taking care of someone else just like they do me. But the wait is never long. I've been seeing these doctors for about 6 years and will continue going.
by gail
April 11, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider late to your appointments?
No, they were on time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
March 23, 2011
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