Toran MacArthur, MD

Toran MacArthur, MD
Lehi Medical Clinic 680 E Main St Lehi, UT 84043
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Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They have really great customer service here. They always put their customers first, regardless of the situation. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by eluj
January 17, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 07, 2011
Does this provider have helpful information available online?
Yes
Does this provider give unbiased advice?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 28, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
November 16, 2011
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
November 15, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
November 02, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this family doctor friendly?
Extremely Friendly
by Anonymous
November 01, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you experience unnecessary pain during your visit?
No
by Anonymous
October 23, 2011
Was this family doctor's staff friendly?
Yes
by Anonymous
October 19, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous
September 22, 2011
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