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Natalie Roberge, MD

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Natalie Roberge, MD
TX Ear Nose & Throat Spclsts
(5 Reviews)
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1615 Hospital Pkwy Ste 210 Bedford, TX 76022
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.140.221
May 16, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's staff friendly?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
May 25, 2011
Does this provider offer flexible appointment times?
Yes
Would you recommend this provider to others?
Yes
Did this provider use excessive foul language?
No
Was this ENT Otolaryngologist friendly?
Yes
by Anonymous
May 16, 2011
Were you able to relax during your appointment?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
by Anonymous
March 10, 2011
Dr. Roberge is a well-established professional and I have been fairly well satisfied with her treatment albeit just a routine checkup and annual mastoid cavity cleaning for me. Recently I was treated by one of her counterparts (Dr. Railsback) when she was unavailable, although they didn't tell me this until after I had arrived for my appointment. The care I received was about average consisting of a 12 minute exam and cleaning of my mastoid cavity. I then went to settle my bill and was told that they no longer accept TriCare (insurance for active and retired military) and that my cost would be $245.00!

This office includes Doctors Railsback, Ponder, Gonzales, Janicki, Roberge and Noell and, up until last year, they did accept TriCare insurance, which has the same reimbursement rate as Medicare with TriCare Standard actually allowing a higher rate. It's unfortunate that they have now intentionally chosen not to treat military personnel. In my humble opinion, they should be ashamed of their decision.
by pillingtr
January 02, 2009
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Map and Directions
1615 Hospital Pkwy Ste 210, Bedford, TX 76022