Michael Kelly, MD

Michael Kelly, MD
17115 Red Oak Dr Ste 210A Houston, TX 77090
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by manarke xxx.xxx.44.95
July 12, 2012
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
by Anonymous
February 21, 2012
Was the cosmetic surgeon able to give you a cost estimate before your procedure?
Yes very quickly, and it was very accurate
Did this provider offer a variety of financing options?
Definitely! They have some of the best financing options I've seen
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
January 22, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
September 15, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider pressure you to get unnecessary enhancements?
Not at all! They always respect my decisions
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
May 04, 2011
I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They thoroughly explained both the procedure and the recovery process to me. All of my questions were answered and I felt totally prepared for everything. Getting an appointment at this office was difficult, but worth the wait. The office is nice and clean, and the staff is very friendly. Dr. Kelley is absolutely amazing and makes others in the same field look like beginners.
by Anonymous
March 24, 2011
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