Molly Salinas, MD

Molly Salinas, MD
South Texas Ctr For Pediatrics 525 Oak Centre Dr Ste 100 San Antonio, TX 78258
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
1 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by azlynnsmom xxx.xxx.160.10
August 08, 2012
Was this provider's office easy to locate?
Fairly Easy
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too loud?
No, it wasn't too loud
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
March 05, 2012
Did this pediatrician have bright, child-friendly examining rooms?
Not at all. The examining rooms were dark and plain
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous
November 29, 2011
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
April 13, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you feel safe in this provider's care?
Yes
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
March 21, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Were the waiting room chairs comfortable at this provider's office?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
March 19, 2011
Dr. Salinas saw our newborn in the hospital (we had actually signed up to see another pediatrician in the group) and then again 6 days later for a routine follow-up appointment in her Stone Oak office. I was extrememly disappointed in her level of care. She did not thoroughly exam my newborn and was evasive to my questions. I am a very patient and polite person. She couldn't even barely make eye contact. Not agood way to develop trust with your pediatrician. Seemed like she didn't want to spend hardly any time at all. Did not even ask if I had any questions.

The office was dirty as well. The exam room did not have paper towels at the sink. The bathrooms were out of toliet paper and soap-I kid you not! When numerous patients asked about toliet paper and soap in the bathrooms they simply said they were out and that it was on order. This is a health issue! The Drs. should have immediately sent out a staff member to buy necessary items at Walgreens down the road.

When I was leaving the exam room I asked if I could stay a few minutes to nurse my daughter and although she said yes, the nurse made it a point to express through her mannerisms and voice that she was annoyed with this request.

I will never go back to this clinic.
by PROUDMOMMA
May 30, 2008
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