Michael Bornstein, MD

Michael Bornstein, MD
Pediatric Center 1300 Main St Richmond, TX 77469
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Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
If your child isn't a money maker and does not get sick enough to turn a profit, this practice does not have time for you. Four years in a row we have had to find an alternate for my child because of scheduling, even after confirming appointments. The staff are rude and unapologetic for their mistakes.

I would not recommend them to anyone who values their time and patience. This is no longer about caring for the patient, it is about the bottom line. Additionally, the practice policy is that your child, once 18, will no longer be seen. They don't discuss this until trying to make an appointment - then the scheduler informs you your child is no longer welcome.

This practice has lost a family, not just one.
by Momof3 xxx.xxx.79.186
March 15, 2017
Very comforting office and staff. Timely appointments; I have never waited more than 15 minutes. Dr Patel is very friendly, compassionate, understanding, and patient with me and my son.
by Sharon T xxx.xxx.7.202
May 19, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you experience unnecessary pain during your visit?
No
Did you feel safe in this provider's care?
Yes
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
Was this pediatrician friendly?
Yes
by Anonymous xxx.xxx.179.26
November 17, 2012
by Anonymous
March 06, 2012
I have been taking my three children to this doctor for a 1 1/2. The wait time is not excessive and the staff and doctors are very understanding with my child whom is on the autism spectrum.

by mommyof3
February 15, 2012
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
December 21, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's staff friendly?
Yes
by Anonymous
November 11, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
September 08, 2011
Did this provider listen to your input and concerns?
Yes
Do other parents within your community respect this pediatrician?
Yes, they are respected
Was this provider's staff friendly?
Friendly Enough
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 26, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider have reasonable prices?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 24, 2011
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