Gilbert Garcia, MD

Gilbert Garcia, MD
Northeast Pediatric Assoc 9816 Memorial Blvd Ste 200 Humble, TX 77338
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Terrible.
by Jess xxx.xxx.15.233
November 19, 2016
This doctor WAS great, now its just ghetto and so unorganized. You no longer get an appt with the actual Dr. Garcia, only his doc assistants. To make matters worst, most of his staff speak Spanish as a PRIMARY language (which is great to be bilingual) but not so great when you don't understand their English. They seem to drop the ball on so many things. Its as if they care more about the money and book more people than they can actually take. So in turn, gives bad service, since they are trying to see way too many patients all at once. They triple book appts!!! Three things that made me leave this doctor was 1) They never called me back with test results (I had to keep up with them..you would think they would care about their patients enough to give results, especially when they came back with issues...a huge NO NO from this office) 2) They always forgot to call in prescriptions, so every time I was at the pharmacy ready to pick up, they would inform me that the doc hadn't sent it yet..and i would have to call the doc office and they would give me all sorts of excuses for forgetting 3) When having to see a specialist, they are suppose to send over the referral and set up the appt for the patients, but they would NOT do it till 1 to 2 months after seeing the doctor. So I started doing it for my kids......I can go on and on about ALL the wrongs this doctor needs to fix in his office. But instead, I moved to to get away from all his mess. But again, how can the doctor know whats going on in his office, if he is NOT SEEING HIS PATIENTS ANYMORE!!!!
by momof3boys xxx.xxx.13.211
March 19, 2014
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.69.99
April 30, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.99.28
March 22, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
by Anonymous
February 23, 2012
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this pediatrician use current and safe equipment?
Yes
by Anonymous
December 06, 2011
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
by Anonymous
September 13, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
by Anonymous
August 03, 2011
The WORST doctors office Ive ever taken my child to! I highly recomend that if you care about your childs health you would take them elsewhere. Very unprofessional
by krystina
March 10, 2011
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
by Anonymous
March 01, 2011
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