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SHAHNAZ KHAN, MD

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SHAHNAZ KHAN, MD
EGERTON CLINIC, P.A.
(12 Reviews)
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347 E. PARKWOOD AVE FRIENDSWOOD, TX 77546
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
Excellent doctor and amazing staff.
Paid attention to details of my medical condition. Explained and answered all my questions. I trust her judgment of my medical condition. She will be recommended to others
by Nella Wormley xxx.xxx.231.57
October 27, 2020
If I could give her 0 I would. she really has no idea.
She should be fired and left in the front yard of her million dollar home. She specializes in fraud and thats about it. She couldnt be bothered to help me with the issues I was there for. Her staff was less than helpful. The bill I got (from my insurance) she charged me $15 for a bandaid. When I called and spoke to Brenda she told me sorry nothing she could do the price to do buisness is just too high. I refused to pay it and was reported to collections and I ended paying pennies on the dollar but still. The bed pillows are nice but the one I had weirdly had grass stains on it as if it was used. Over all I will never ever come back here again.
by anon219 xxx.xxx.113.193
October 10, 2015
Were the waiting room chairs comfortable at this doctor's office?
Not really
Would you recommend this doctor to others?
Absolutely Not
Did this doctor answer all of your questions?
Some were answered
Was this doctor's staff friendly?
Friendly Enough
Did this provider thoroughly explain the risks and benefits of your treatment?
Mostly yes
by Anonymous xxx.xxx.238.242
April 27, 2014
I've gone to the Egerton Clinic since it was actually staffed by the doctors Egerton but have stayed since Dr. Khan took it over. Dr. Khan is a very good and thorough doctor. She is a bit "test happy" though and certainly money hungry. Sometimes I get the feeling she's trying to cover her butt the way she orders so many tests. I feel it's important to point that out but I want to emphasize that she is a very good doctor. I should also point out that my husband didn't like her at all and found her to be unsympathetic and abrupt. You can't ever get test results without making (and paying for) another appointment for an office visit. You are constantly going back for follow up visits.

The big problem here is the office and the support staff. The "nurse" is not a nurse at all. I think most of her staff comes fresh from the medical assisting program at San Jac, which is fine, but they're not nurses, not even CNAs. I think that shows in the extreme lack of medical knowledge they have. I would put my own medical knowledge up against theirs any day. It's that bad. And it can be dangerous. I've been given incorrect information that I knew was incorrect and had to point it out to them only for them to go back and confirm that I was right and they were wrong. They're certainly nice enough, just not every experienced and that's a little scary.

The office if FILTHY!!! The walls have needed to be painted for years. There are always lights that need to be replaced. There are holes in the walls from fixtures or who-knows-what that were removed long ago and should have been painted over. I don't even really know what all to go into because it's just a disaster. I'm embarrassed to tell people I go here-- so I don't. I would never recommend this to anyone. I continue to go because I can get in quickly (evidence of a decline in patients because you used to never be able to get in the same day), I like Dr. Khan, I have a very long and eventful medical history that is documented there and it would be a total pain to move.

I feel like the shoddy office and the inexperienced staff, coupled with the refusal to discuss anything over the phone with you (and they stopped taking credit cards because they don't want to pay the credit card fee ) is indicative of an operation that is all about making and pocketing as much profit as they can. Rather than spend money on a better trained and higher qualified staff and providing a more pleasing office environment, these things are completely ignored.

If you are in the process of looking for a new doctor, I would not go here at all. It's a shame because Dr. Khan is a good doctor. There's just too much wrong here.
by mcc57 xxx.xxx.121.245
August 15, 2013
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous xxx.xxx.146.177
July 01, 2013
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.100.60
June 07, 2013
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider promptly return your phone calls?
Yes
Does this family doctor use current and safe equipment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.89.49
March 31, 2013
not on time,!!!!!!!!!!!!!!!!!!!!!! the doctor come to see me after one and half hours after the appointment time. the nurse is very unprofessional, she give a flu shot when I still have a high fever, the blood test document she give to me for the blood test is not marked the testing item which waste my more 3 hours to finish the test.
by jh xxx.xxx.43.56
September 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Sue Hodges xxx.xxx.238.84
August 21, 2012
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider remember you by name?
Sometimes, but not always
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
February 25, 2012
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Map and Directions
347 E. PARKWOOD AVE, FRIENDSWOOD, TX 77546