The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They have really great customer service here. They always put their customers first, regardless of the situation.