Purcell Smith III, MD

Purcell Smith III, MD
Plano Orthopedic & Sports Med 5228 W Plano Pkwy Plano, TX 75093
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Consumer Feedback

(7 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Dr. Smith has taken great care of the issues with both of my hands. He seems to know how I will respond to surgery and adjusts my treatment accordingly, i.e. he could tell how hard I am on my hands by looking at
brace and casts. He and his staff have been nothing BUT professional and accommodating during my treatments and recovery.
by The Professional xxx.xxx.192.103
September 19, 2015
I wish someone else would have written this online for me to read before I saw Dr. Smith. I would not recommend him or any other Doctor at this practice based on how I was treated after my new patient visit. I asked to see another Doctor at the practice, as I was less than impressed with Dr. Smith, and I was told by the office manager, Karen Roth, that I would not be allowed? The only good news is that I saw how this practice treats their patients BEFORE I had a surgery with one of the doctors.
by New Patient Lost xxx.xxx.157.55
April 01, 2015
I went in with my husband today for a broken hand and Dr.Purcell and his office were fantastic. Everyone was very friendly and helpful. Dr.Purcell explains things so they are very easy to understand and takes the time to answer any and all questions. Dr.Purcell went over all the restrictions during the appointment and the girl who wrapped my husbands hand in the cast also went back over everything to make sure we understood. Wonderful office. I would highly recommend them to anyone in need of his services!!!
by Jennifer xxx.xxx.166.160
February 06, 2014
Dr. Purcell Smith and his staff are the most unprofessional group I have ever come across.I do have a little experience with this. Dr. Smith was scheduled to do my 20th surgery and cancelled the procedure saying he did not believe I would follow with my after care. Funny you have medical records of my 19 surgies not a one saying I did not fulfill my after care. If you are a professional and live and die by keeping to a strict schedule forget about it with this group. If you need 5 to 7days to keep your tasks at work complete and tell them this and they call you at 3 pm the day before surgery and move your surgery time from 10 am to 530 am and u ask why because u now have to re plan the schedule of the people that are bringing u and staying with you plans. This rude un professional staff treats you as being aggressive towards them. I will have a attorney deal with this bunch and every associations he is required to be a member and file complaints with anyone important to his practice. Don't let this doctor touch your body or any family member or close friend u care about there to important to put there well being in there hands .Also the flat out rudest staff I have ever met.

I forgot to add Dr. Purcell Smith made me make more appointment for no reason and took me away from continuously causing a problem at my job. I have bone fusion done to right ankle that required less appointment than Dr. Smith. The CEO of the company I work for had severe back surgery to the point of building a mesh unit for stability and having metal pins in his back.He told me to find another Dr. because I was being required to miss work more tha anyone he seen for a elbow carpal tunnel surgery. Obviously Dr. Smith should be looked at for milking your insurance provider. If this is not a clue realize they send to a rehab center that is owned by the doctors.I am fortunate enough to have a great medical insurance when you go to there rehab the were asking me for$150.00 out of pocket because the insurance would not cover thre rehab center ad between $50 to $75 per appt after. This doctor is nothing but fraud health care for his patients is the least of his concern. Over booking surgery days with patient and requiring so many appts this doctor only worries about his pocketbook. lastly, during my pre op appt was told by the doctors assistant verbatim'. Mr. Craig if you would close your mouth this pre op can be completed faster'. HELLO you she devil of a person pre op appts where any intelligent patient should ask questions your only cutting ther body open and putting them to sleep.Again worst Dr.s office ever dealt with beware.Marshall Craig.
by Anonymous xxx.xxx.218.74
May 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.242.86
June 25, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
September 28, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
April 21, 2011
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