Kathleen Sears, MD

Kathleen Sears, MD
3711 20th St Ste A Lubbock, TX 79410
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Recommended
1 star average for Recommended
This is a no frills office but I do feel that Dr. Sears gives each patient the best of care. The staff seems to be stressed and somewhat unfriendly.
by Anonymous xxx.xxx.216.136
June 28, 2013
During my first visit with Dr. Sears in 2006 she asked me if I had ever had a bad PAP smear. No other doctor had asked me that before and because she did we were able to identify that I had a pre-cancerous cervix. She has always taken great care of me. I have recommended her to my mother and my daughter also see her.
In fact she was paramount in saving my daughters life when she acquired a severe infection that kept her hospitalized for 3 weeks.
No the office isn't fancy but Dr. Sears' knowledge, skill and compassion make up for the lack of bells and whistles in the decor.
by licol xxx.xxx.184.107
February 25, 2013
Was this provider friendly?
Polite Enough
Was this provider's office clean?
It could have used some cleaning
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
by Anonymous
January 24, 2012
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
January 06, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider use excessive foul language?
No
Does this provider have helpful information available online?
Yes
by Anonymous
December 08, 2011
I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. One area of improvement that this business is in dire need of is revamping their building to make it more handicap-accessible. It seemed extremely out-of-date and a little unsafe as well. I'd stay clear if I were you. I wouldn't recommend them ever after my experience there.
by tracy
October 13, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
September 27, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
September 19, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
April 27, 2011
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