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Yolanda Lagunas, MD

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Yolanda Lagunas, MD
East El Paso Women's Ctr
(11 Reviews)
> Get Phone Number & Directions
10201 Gateway Blvd W Ste 300 El Paso, TX 79925
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Does this provider take that extra step to make you feel special?
Never
Was this provider helpful about using your insurance coverage?
Yes
Did the staff keep the temperature in the waiting room pleasant?
No
Does this provider have a good professional reputation within your community?
Somewhat
Is this OBGYN managing your ongoing treatment and medications for female issues?
Definitely no
by Anonymous xxx.xxx.231.158
May 13, 2014
If I were able to give a negative rating I definitely would =/ This lady is horrible and Idk how she has a 4.5 with 9 reviews, probably staff and family reviews...
Back in 2007 I got pregnant after being molested at the age of 16. An acquaintance referred me to her stating that she was very good so I made my appointment.
Lagunas told me to undress (yes it's normal) and I was very shy and she said "you are able to undress for sex but you're being difficult with a professional" in a bitchy tone, so disrespectful! I didn't say anything and did as she instructed then laid back to let her do her thing.
She then told me to spread my legs as wide as possible so she could do a pap, once again I wasn't cooperating much and she literally forced my legs open. After doing that she took me to another room to do an ultrasound.
The ultrasound di not show anything and she then did an ultra-vaginal ultrasound which showed that my uterus was occupied but the sack was empty. She informed me that I had a partial miscarriage and that I would pass the remaining of what was inside sometime that week.
She didn't lie, 3 days after I started cramping and bleeding so much that the sweats I was wearing got full of blood and I had to change. About an hour later I got into the bath with warm water because I was in such horrible pain and she wouldn't answer the emergency number (maybe because it was a Friday) and not even 5 minutes later, the whole tub and water were full of blood. I ended up in the hospital and the doctors told me I could have had a hemorrhage or gotten an infection that would prevent me from getting pregnant once again.
It was physically painful, I now have 2 kids and the pain was almost as bad as contractions, no joke. Not only that but it was emotionally painful, it still is even though it has been almost 7 years. Maybe she's a good ob now but she wasn't at the time and I wish I never would have met her...
by Unsatisfied xxx.xxx.178.161
January 06, 2014
Doctor seems as if she is in a hurry.Shows little to no concern,didnt even notify my wife that her pregnancy was actually behind than stated. I have read another review about this doctor resulting in a mis-carriage.Scary to think and now I understand why. Seems as if there is no passion when it to comes to her field. Also on the ultrasound ,she stated that it was 80/20 on gender,but yet on paperwork stated a specific gender. Her words were not to buy anything for a specific gender we ask about another ultrasound ,says she has some info where we can go for 99 dollars.
by wellshii xxx.xxx.32.143
November 02, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider offer flexible appointment times?
Yes
Are you going to visit this provider again?
Without a doubt!
Would you recommend this OBGYN to others?
I Already Have
by Anonymous xxx.xxx.208.116
May 16, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.154.162
April 26, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by donna gomez xxx.xxx.185.173
November 20, 2012
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They gave about the same level of care as others I have been to for the same problem. They knocked before entering the exam room, which I found to be very professional. They answered all of my questions and seemed to really know what they were talking about. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I really like Dr. Lagunas, and the staff is friendly.
by anonymous
September 22, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Are you going to visit this provider again?
Without a doubt!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
September 06, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider answer all of your questions?
Yes
Does this provider have helpful information available online?
Yes, but its hard to find
by Anonymous
July 05, 2011
Did this OBGYN treat you with respect?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
June 14, 2011
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Map and Directions
10201 Gateway Blvd W Ste 300, El Paso, TX 79925