Patricia Alcala, MD

Patricia Alcala, MD
El Paso Rio Grande OB/GYN 125 W Hague Rd Ste 260 El Paso, TX 79902
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I have been trying to contact your office at 915-225-3818 have not been able to reach you. I am requesting you to cancel my appointment for Oct. 12, 2016 @ 2:30.
by ANA CORDOVA xxx.xxx.238.135
September 27, 2016
Does this provider take that extra step to make you feel special?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Somewhat
Were handicap accommodations well done?
Mostly
Did this provider spend time asking questions and listening to you?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.184.6
July 29, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office too cold?
No, it was fine
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider promptly return your phone calls?
Yes
by Socorro A Rarick xxx.xxx.11.198
January 06, 2014
Does this provider always put the customer first?
Yes, they always put customers first
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.224.26
November 12, 2013
I love patsy alcala and her entire staff!She helped me deliver my 8 year old now and I expect to deliver my second baby with her soon! She also delivered my sister in laws babies as well! She is a genuine sweetheart, however, she is very honest and blunt, which I just love about her. She wont sugarcoat anything and she'll tell you what's best for you in her opinion. This amzing woman has probably delivered thousands of babies by now, and I have great trust in her and would highly recommend her.
by Anonymous xxx.xxx.60.2
July 01, 2013
Would you recommend this OBGYN to others?
If I Had To
Would you refer this provider to a family or friend?
Yes
Did this provider have reasonable prices?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.220.100
January 18, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too cold?
Not at all, it was the perfect temperature
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by melissa xxx.xxx.175.251
December 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.124.194
August 16, 2012
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider have helpful information available online?
Yes, but very little
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous
March 02, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office clean?
Yes everything was neat and sterile
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
February 13, 2012
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