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Carlos Hernandez, MD

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Gynecologists & Obstetricians (OBGYN)

Alberto Aguayo Orozco, M.D.

Eagle Pass, TX

United Medical Ctrs

Eagle Pass, TX

Carlos Hernandez, M.D., p.A.

Eagle Pass, TX
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Carlos Hernandez, MD
South Western Women's Clinic
(10 Reviews)
> Get Phone Number & Directions
PO Box 1470 Eagle Pass, TX 78853
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Consumer Feedback

(10 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Would you recommend this OBGYN to others?
Yes
Did the waiting room furniture appear to be clean?
Yes
Were the restrooms clean at this provider's office?
Absolutely
Did you feel that the OBGYN protected you with clean instruments?
Absolutely
Are you going to visit this provider again?
Yes
by Anonymous xxx.xxx.136.215
November 17, 2014
the doctor was not kind , very cold even and the staff was not only rude, they were very rude, i probably had to find another doctor even though not too many choices in eagle pass, it is sad.
by kimberly xxx.xxx.175.2
November 07, 2014
Did this OBGYN thoroughly review your medical history before examining you?
Yes
Did you experience unnecessary pain during your visit?
No
Does this provider give unbiased advice?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.175.2
March 12, 2013
I was a new patient to Dr.Hernadez i am 27 weeks pregnant and i am new to the area. I called and set up an apointment with my insurance and act. I went into my appoint appx 30 minutes early to fill out new patient information. After giving them my insurance info i sat down with appx 5-8 other patients waiting as well. My appointment was scheduled at 2pm and that time came and went, around 2:30 i asked one of the office ladies how much longer the wait would be, they said they were having trouble with my insurance (which they should've processed when i orginally gave them the information over a week ago) at 2:50 they finally call me back and take my weight and blood pressure, then send me back to the lobby! another 15 minutes go by and i am called into the office. The Dr and a nurse are in the room, he doesn't even introduce himself and says " i heard there was a misunderstanding:" "i told him i was upset that i had been waiting over an hour AFTER my scheduled appointment to be seen due to them having issues with my insurance or ect. when the insurance should've been taken care of when i called to set up my appointment", he muttered in a very low voice "well i can't help you" and walked out of the office. when i left the entire lobby was filled with patients waiting to be seen and in the over 90 minutes i had been there only 4 patients had been called back. By far the WORST "Doctor" i have even seen. Poor patient care and neglectful and rude staff. Not patient oriented at all. I will never see him under any circumstance ever again, I would not recommend even my worst enemy to be seen there.
by Disgusted patient xxx.xxx.33.27
January 11, 2013
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.6.252
September 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.140.230
April 02, 2012
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider have helpful information available online?
Yes
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
August 10, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you going to visit this provider again?
Without a doubt!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
August 08, 2011
Was this provider's staff friendly?
Not Really
Does this provider remember you by name?
No, and they don't make an effort to even try
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous
June 20, 2011
Did this OBGYN treat you with respect?
Yes
by Anonymous
June 17, 2011
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Map and Directions
PO Box 1470, Eagle Pass, TX 78853