They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.