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Spenser Chen, MD

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Spenser Chen, MD
(29 Reviews)
> Get Phone Number & Directions
15808 RR 620 N 100 Austin, TX 78717
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Consumer Feedback

(29 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
January 16, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
January 14, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
January 11, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
January 09, 2012
Was this provider friendly?
Absolutely Not!
by Anonymous
January 03, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Would you recommend this internist to others?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
December 17, 2011
Dr. Chen has been my MD for the past 8 years. Service is always very satisfactory. He uses terms in diagnosis that I can understand.
by fmm
December 13, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
August 23, 2011
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
August 18, 2011
Was this provider's staff friendly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
August 02, 2011
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Map and Directions
15808 RR 620 N 100, Austin, TX 78717