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Robert Graham Jr, MD

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Robert Graham Jr, MD
Medical Clinic Of North Texas
(1 Review)
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4100 W 15th St Ste 201 Plano, TX 75093
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(1 Review)
Dr. Graham has been a pretty good doctor to my family for 10 years. My Wife and I both have RX's that can not be called into the pharmacy it has to be physically be picked up at the office. These RX's are routinely called in every month like clock work. If I call it in too soon they tell me it is not time yet. I usually call it in about 3-4 days in advance to give the clinic time to fill it. However, it seems that they are unable to write a RX in a 4 day time period. After, numerous times of literally driving up to the clinic while waiting on hold and getting there before anyone picks up the phone, I once again was told it would take 4 days or better to write my RX (Go figure). This time I had decided to just go to the office and sit in order to insure we did not have to go without our medicine again another day. After waiting in the office for an hour and a half I was told the nurse said he would not be able to write it today either. I asked to see the nurse and that is when Dr. Graham came out and basically very hatefully told me he would write the RX when he wrote it and he would let me know whenever that was. I am now in the process finding a new doctor for my family after 10 years because this doctor is way too busy for me. I would not recommend this doctor to others unless you like waiting on hold and for long periods of time to get responses back. Apparently, he just has too many patients. If you do choose Dr. Graham then good luck to you! I pay this place way to much money every year to be spoken to like I was spoken to in the waiting room in front of everyone. I simply asked if there was a better way to go about the process of getting this RX and was basically told no there isn't an no it isn't going to get any better??? I will not be with the NTMC family any longer. There has got to be a doctor in this town who still cares about the patient and it isn't about volume or money.
by Chris Jernigan xxx.xxx.52.172
December 03, 2013
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4100 W 15th St Ste 201, Plano, TX 75093