Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. The office was very easy to locate. I didn't have any trouble finding it at all. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I was given a polite greeting when I walked in. It was nice to be acknowledged.